Posting a task does not incur a platform fee. Charges apply when a Poster selects a Seeker and pays for an accepted task.
Post a task
₹0 platform fee
Poster platform fee
8%
of the agreed task price
Seeker commission
0%
GST at 18% applies to the platform fee in the current payment configuration. A 5% GST charge may apply to eligible service categories under Section 9(5), and other statutory taxes may apply where required by law. The exact breakdown is shown before payment. Verification services, where required, are priced separately in the app before checkout.
Terms of Service version 3.4
All payments are processed through a Payment Aggregator licensed by the Reserve Bank of India. Funds paid by Posters are held securely by our payment partner until release conditions are met, in compliance with RBI Payment Aggregator Guidelines.
Pikando charges an 8% commission to the Poster on each completed task.
The commission is calculated on the Agreed Price and is collected from the Poster at the time of payment, on top of the task value. Seekers currently pay 0% commission. Commission rates may be revised with prior notice. Changes apply only to tasks accepted after the effective date.
Where referral credits or promotional discounts are redeemed by the Poster, the taxable value for commission purposes is the net amount after credits are applied.
When the Poster confirms completion (or auto-release occurs), Pikando releases the held funds immediately. Our payment partner then settles the released funds to the Seeker’s linked bank account on its standard settlement cycle. Pikando controls the timing of release; the time taken for funds to credit to the Seeker’s bank account is determined by the payment partner and the receiving bank, and is not controlled by Pikando.
Pikando is registered under the GST Act (GSTIN: 29AAPCP7341B1Z8). GST at 18% is charged on the platform commission under SAC Code 9985.
For services notified under Section 9(5) of the CGST Act (housekeeping, plumbing, electrical, cleaning, and similar household services), Pikando is the deemed supplier when the Seeker is an unregistered individual. In such cases, Pikando is liable for GST at 5% on the full task value, in addition to the 18% GST on commission. These are independent levies on different supplies. The applicable rate and classification for each task category is determined at the time of posting.
Pikando may deduct TDS at the applicable rate under the Income Tax Act, 2025 (or any statutory modification thereof) when a Seeker’s cumulative earnings exceed the prescribed threshold in a financial year. If the Seeker has not provided a valid PAN, a higher withholding rate may apply as prescribed by law. GST TCS at 0.5% under Section 52 of the CGST Act applies to transactions with GST-registered Seekers.
Seekers are independently responsible for filing income tax returns, GST registration if annual turnover exceeds applicable thresholds (₹20 lakhs / ₹10 lakhs for special category states), professional tax, and any other tax obligations. Pikando provides settlement statements and earnings summaries to assist with compliance, but does not provide tax advice.
Posters may pay via UPI, debit cards (Visa, Mastercard, RuPay), credit cards (Visa, Mastercard, American Express, RuPay), net banking, and select digital wallets. Seeker payouts are processed via bank transfer (NEFT/IMPS/UPI) to verified bank accounts.
Pikando reserves the right to temporarily withhold, delay, or place a hold on Seeker payouts where there are reasonable grounds to suspect fraudulent activity, policy violations, or disputes that may result in refunds. Withheld funds will be released upon satisfactory completion of investigation, or adjusted in accordance with the dispute outcome.
Where Pikando determines that a payout was obtained through fraud, misrepresentation, manipulation of the Platform, or violation of these Terms, Pikando reserves the right to reverse or recover such payouts by deducting from future settlements, seeking direct repayment, or pursuing legal remedies. The Seeker will be notified and given an opportunity to respond before any reversal is finalised.
Pikando may restrict refunds, promotional benefits, credits, or platform access where patterns of abuse, fraudulent complaints, excessive cancellations, serial disputes, or bad-faith conduct are detected. Such restrictions may be applied automatically or following manual review.
Pikando may from time to time offer referral rewards, promotional credits, or discounts. Unless stated otherwise in the specific offer terms: credits have no cash value and cannot be withdrawn, transferred, or exchanged for cash; credits may carry an expiry date and lapse if unused; credits are limited to one account per individual and may be tied to device or payment-instrument identifiers to prevent abuse; Pikando may modify, suspend, or discontinue any referral or promotional program at any time; and Pikando may void or claw back credits obtained through fraud, fake accounts, self-referral, or other abuse. Use of credits may result in different effective prices for the same or similar services across users. Where credits are applied, commission and tax treatment follows Section 8.2.